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ELEGANTE & CO

FREE SHIPPING | ALL $60+ ORDERS

LEYENDAS COLLECTION | BUY 3 FOR $60

    Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at shop@eleganteclubstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return question at shop@eleganteclubstore.com.

    DAMAGES AND ISSUES

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    EXCEPTIONS / NON-RETURNABLE ITEMS

    Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

    We can only process a re-shipment if there was a misprint, stitching error, size error, or wrong product shipped to the customer. Unfortunately, we cannot accept returns on sale items or gift cards.

    EXCHANGES

    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    REFUNDS

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    Our Mission

    Representar our Latin roots worldwide.

    USA Shipping

    Fast delivery within the United States.

    Spanish Support

    To take care of our bilingual familia.